Legal
Refund Policy
Last updated: August 21, 2026
30-day money-back guarantee, no conditions attached. If Quietlight isn't right for your venue, email webinquiry@iadev.net within 30 days of purchase from the email address you bought with (or include your order number or license key), and we'll refund the full amount.
How it works
- Refunds are issued by Paddle.com, our merchant of record, back to your original payment method. Allow 5–10 business days for it to appear, depending on your bank.
- When a purchase is refunded, the associated license key is revoked and the application returns to its unlicensed state. The free portable player remains free, as always — shows you've already handed to families keep playing.
- We may ask one question — what didn't work — purely to make the product better. Answering is optional and never a condition of the refund.
Before you buy
There's a 7-day free trial with full functionality, so you can run Quietlight on your own machine and screens before paying. We'd rather you try first — but the 30-day guarantee applies either way.
Contact
Interapp Development, Inc. · 5616 Belle Aire Rd, East New Market, MD 21631, USA · webinquiry@iadev.net